PAYMENT

We are currently accepting payment via bank transfert as well as Paypal. Soon we will accept also payment via debit/credit card. Ask for details.

DUTIES/TAXES

International packages may incur taxes/duties. Please familiarise yourself with your country’s fees before placing an order. We ares legally obligated to enter the full value of orders on customs forms.

RETURNS

At this time, we do not offer returns or exchanges. If you are unsatisfied with your order within 7 days of receiving your package, please contact us at [email protected].

CANCELLATIONS

We will try our best to fulfil every order as specified in our terms, but delays and cancellations may occur for reasons beyond our control. We reserve the right to cancel any orders for any reason, refunding our customers for the full amount immediately.

ASSISTANCE

For any further assistance, please get in touch at [email protected].

SHIPPING OPTIONS

Orders that are placed in Spain or the rest of Europe are sent via TNT with tracking number and can take up to one week to arrive. Our design products are shipped by TNT with tracking number and they can take up to one week to arrive. If you don’t receive your order within these time frames, please don’t hesitate to contact us at [email protected]

FURNITURE SHIPPING OPTIONS

PICK UP YOURSELF IN THE WAREHOUSE

The warehouse IDEALE is located in Barcelona and can only be visited by appointment. A visit can only be made via the website or by calling +34 645 816 268 Have you found your dream furniture in our vintage web shop and do you want to collect it for free and thus avoid shipping costs? This can always be done in the same week.

FREE DELIVERY MUNICIPALITY OF BARCELONA

If you live in the municipality of Barcelona we will deliver your furniture to your home free of charge. Then contact us and we will make an appointment together.

YOUR FURNITURE DELIVERED AT HOME

We work with shipping partners in Europe and worldwide. Please send us your address for us to give you the correct shipping quotation. We can immediately calculate the shipping costs for you. We have customers all over the world!